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Privacy Policy

This Privacy Policy describes how Okikiogo Creative Agency, a venture operating under Tgata Project Limited (RC No. 862905) (“we,” “us,” or “our”), collects, uses, and discloses your Personal Data when you visit and use our website at okikiogocreative.com (the “Site”), and the choices you have associated with that data.

We are committed to protecting your privacy. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

a. Personal Data You Provide Directly:

When you interact with our Site, particularly through our contact forms and appointment forms, we may collect personally identifiable information (“Personal Data”) that you voluntarily provide to us. This may include, but is not limited to:

  • Names (First and Last Name)
  • Email addresses
  • Phone numbers
  • Company names
  • Job titles
  • Physical addresses
  • Information related to your project or service inquiry

b. Payment Information:

While we facilitate transactions for our services, we do not directly collect or store sensitive payment card details (e.g., credit card numbers) on our servers. All payment transactions are securely processed through trusted third-party payment gateways. Your payment information is provided directly to our third-party payment processors, whose use of your personal information is governed by their respective privacy policies.

c. Usage Data and Tracking Technologies (Cookies):

When you access the Site, we may automatically collect certain information about your device and Browse actions (“Usage Data”). This Usage Data is collected using cookies and similar tracking technologies.

  • Cookies: We use cookies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data that are stored on your computer or mobile device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
  • Browse Behavior: We track browse behavior on our Site, including pages visited, time spent on pages, and clickstreams.
  • Analytics Tools: We use Google Analytics to collect data about website traffic and usage patterns. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site.
  • Advertising Pixels: We use Facebook Pixel to measure, optimize, and build audiences for advertising campaigns. This pixel allows Facebook to collect information about your Browse activity on our Site.

Note on IP Addresses: While our analytics tools (like Google Analytics) may collect IP addresses, we do not directly collect or store IP addresses in a way that directly identifies you in our own databases.

2. How We Use Your Information

Okikiogo Creative Agency uses the collected data for various purposes:

  • To Respond to Inquiries: To provide you with information, products, or services that you request from us.
  • To Provide Requested Services: To deliver the web development, SEO, marketing, and other services you engage us for.
  • To Send Marketing Communications: To send you newsletters, promotional materials, and other information that may be of interest to you, in accordance with your preferences.
  • To Improve Our Website and Services: To monitor the usage of our Site and analyze data to enhance its functionality, user experience, and the quality of our services.
  • For Analytics and Understanding User Behavior: To conduct internal analytics to understand how our visitors use the Site and to evaluate the effectiveness of our content.
  • For Targeted Advertising: To deliver more relevant advertising to you based on your interests and online behavior.
  • For Security Purposes: To detect, prevent, and address technical issues or fraudulent activities.
  • To Comply with Legal Obligations: To meet any legal or regulatory requirements.

3. Data Storage and Retention

Your Personal Data collected through our website forms and live chat is stored and retained for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This means we retain your data for the duration of our business relationship, to manage your inquiries, provide ongoing services, send you relevant marketing communications (where you’ve opted in), and for our legitimate business interests like internal analytics and customer relationship management.

Data collected by third-party analytics and advertising tools (Google Analytics, Facebook Pixel) is subject to the retention policies of those respective companies.

4. Disclosure of Your Information

We value your privacy and do not sell, trade, or otherwise transfer your Personal Data to outside parties, except as described below:

  • With Your Consent: We may disclose your Personal Data for any purpose with your explicit consent.
  • Third-Party Service Providers (Analytics & Advertising): As mentioned, we use third-party services like Google Analytics and Facebook Pixel. By using these services, data about your Browse behavior is collected and processed by Google and Facebook for analytics and targeted advertising purposes. These entities act as independent controllers or processors of this data as per their own privacy policies.
  • For Legal Reasons: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

5. Security of Your Data

The security of your data is paramount to us. We implement robust measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. This includes:

  • End-to-End Encryption: We use Secure Sockets Layer (SSL) technology to encrypt data transmitted between your browser and our website.
  • Access Controls: We implement strict access controls to our systems and data, ensuring that only authorized personnel have access to your Personal Data on a need-to-know basis.

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

You have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  • Opt-Out of Marketing Communications: You have the right to opt out of receiving any marketing communications from us. You can do this by following the unsubscribe link or instructions provided in any email we send, or by contacting us directly.
  • Other Rights: For any requests regarding access, correction, or deletion of your Personal Data, please contact us directly at the email provided below. We will endeavor to respond to your requests within a reasonable timeframe.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: okikiogo@okikiogocreative.com
  • By phone number: 08167507011

Important Note: This Privacy Policy has been drafted based on the information you provided. It is crucial that you have a legal professional review this document to ensure it fully complies with all applicable Nigerian data protection laws (e.g., Nigeria Data Protection Act 2023) and any other relevant international regulations that might apply to your target audience.